Refund Policy

Every item in this store is a digital product. Once a purchase is completed, the product is delivered electronically to the email address you provided at checkout. No physical goods are shipped.

Due to the nature of digital products — which can be accessed and used immediately after delivery — all sales are considered final. By completing a purchase you acknowledge and accept this condition.

We want every customer to receive what they paid for. Refunds are only considered in the following specific situations:

• Duplicate purchase — the same product was charged more than once for a single order.
• Product cannot be delivered — we are unable to provide the product after payment is confirmed.
• Technical issue caused by us — a fault on our side prevents the product from working as described.

Refund requests for any of the above must be sent to support@wrdlsuppliers.com within 14 days of purchase, including your order number and a short description of the issue.

If you believe your order qualifies for a refund, please contact our support team before opening a payment dispute or chargeback. Most issues can be resolved quickly and directly. Opening a dispute without first contacting support may delay or prevent a resolution.

Approved refunds are returned to the original payment method used at checkout. Processing times depend on your bank or payment provider and may take several business days to appear on your statement.

Questions about a refund or an order? Contact us at support@wrdlsuppliers.com or through our contact page.